SHIPPING METHODS & DELIVERY TIME

For any questions regarding our products or for assistance with your order, please email @ and you should get a response within one business day. If you are emailing about your order, please make sure to include the order number or the email address used at checkout in your message. Thank you!

If after 30 days you still haven't received your order, please email us and we will escalate the matter to our tier 2 support team and refund your money completely, no questions asked.

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

• Processing time: Order verification, tailoring, quality check, and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.